On-premises or cloud deployment

Filedoc can be installed in whatever model best adapts to each organization’s IT infrastructure.

Currently it can be installed locally or in the cloud, with both options providing the same functionality, the same user interface, and the same integration capabilities.

We ensure software availability free from worries regarding application servers, database systems, hardware, backups, and maintenance services, thus bringing down management complexity, and a lower initial investment.

Filedoc Cloud provides maximum security, scalability and access, with cost and resource flexibility.

If your organization has its own IT resources, it may make sense to implement your document management and workflow software within your IT infrastructure, along with other applications.

Filedoc supports Microsoft SQL databases in multiple load balancing configurations.
The application is Web responsive, while the customer is browser-based.

To adapt to the various countries where we are present, Filedoc is available in 6 different languages, in both cloud and on-premises solutions:
English (EN), Spanish (ES), French (FR), Portuguese (PT), Brazilian Portuguese (BR), and Romanian (RO).
Currently, the mobile APP is only available in English (EN) and Portuguese (PT).

Frequently asked questions about cloud and on-premises deployment

Answers to questions about deployment models, private cloud, on-premises, security and adaptation to the organisation’s infrastructure.

Cloud document management is the delivery of a document management solution through cloud infrastructure, with secure access via browser or application. It allows users to view, register, approve, and search documents from different locations, provided the right permissions are in place. It can be used in public cloud, private cloud, or hybrid architecture models, depending on the organization’s requirements.

Cloud means the solution is delivered through cloud infrastructure; private cloud is a dedicated or controlled environment for one organization; on-premises is an installation on infrastructure owned or managed by the company. The choice depends on security, integration, data sovereignty, scalability, cost, and IT governance requirements. The decision should consider risk, governance, total cost, and integration requirements.

Filedoc implementation should start by mapping priority processes, document types, users, permissions, integrations, metadata, and business goals. Then workflows, classifications, templates, rules, work areas, tests, and training are configured. The recommendation is to start with processes that have clear impact, such as invoices, contracts, HR, purchasing, or case handling, and expand gradually. Success depends on the technology, but also on change management, data quality, and user adoption.

Yes. Filedoc can be implemented in a private cloud or on-premises, depending on each organization’s architecture, security requirements, infrastructure, and policies. The choice depends on factors such as data governance, integrations, IT teams, availability, scalability, applicable legislation, and operational preference. In projects with Cogniffy, hybrid components may also exist, such as vector databases, machine learning models, and external AI services for real-time processing. The final architecture should be designed case by case.