Filedoc Portal
The Filedoc Portal helps employees, suppliers and partners access or submit documents, interact with various processes running in the organization, or check the status of certain processes.
Access is made through a secure protocol via browser from any device (personal computers, tablets or smartphones) through authentication.
Users, after being duly authorized and depending on their credentials, can access different areas, thus being able to perform certain operations such as:
- Interacting with certain stages of the organization’s processes
- Submitting documents, forms or inquiries
- Access the pending documents area
- Making orders and document approvals
- Searching documents and/or processes
- Digitally sign documents
The portal communicates in an integrated, encrypted, secure way with the existing information in Filedoc, using the communication mechanisms of Filedoc Cloud Services
Frequently Asked Questions about the Filedoc Portal
Answers to questions regarding external requests, the submission of information, interaction with external users and integration with internal workflows.
The Filedoc Portal is used to provide document-related features and interactions outside the organization’s internal core, such as requests, information submission, request consultation, or interaction with suppliers, customers, citizens, or employees. It can support external forms and processes started by entities outside the organization, while keeping information structured and linked to the internal workflow. The value of the portal lies in reducing email-based entries, standardizing received data, and ensuring that each request is traceable from the source.
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