Information Management
Information is one of the most valuable assets of any organisation. Every day, documents, emails, attachments, reports, photos, contracts, templates, forms, internal notes and external communications circulate across teams.
When this information is scattered — on paper, email inboxes, shared folders, personal devices or isolated applications — companies lose control, visibility and responsiveness.
Filedoc centralises, organises, protects and makes all organisational information accessible, ensuring that every document is stored in the right place, properly catalogued, available to the right people and fully integrated into business processes.
Typical Challenges Organisations Face
Information management touches every area of the company. It influences everyday tasks such as registering a document, locating a contract, responding to an important email or approving a request.
The main issues that Filedoc solves include:
- Documents spread across multiple formats: paper, PDFs, emails, ERP attachments, network folders and employee devices.
- Teams and information dispersed across different buildings, cities, countries or remote work setups.
- Poorly structured or inconsistent cataloguing, making documents hard to find, retrieve or connect.
- Lack of version control leading to outdated or duplicated documents.
- Compliance risks and potential loss of sensitive information.
- Slow, paper-based manual processes.
A centralised document management system ensures everyone accesses the same information, securely and consistently, regardless of location — enabling operational continuity and full alignment across distributed teams.
How Filedoc Transforms Information Management
Filedoc serves as a smart central repository where all information is registered, organised, searched, approved, shared and archived in a secure way.
1. Capture and Digitisation
Filedoc allows you to capture any type of document through:
- Integrated scanning
- Import of PDFs and attachments
- Direct registration from Outlook, Word and Excel
- External portal submissions (suppliers, partners, citizens)
- Web forms
- Mobile app (photo capture)
Each document is immediately:
- classified
- indexed
- organised according to company rules
2. Standardisation and Consistency
Information is structured uniformly with:
- Predefined document types
- Centralised Word templates
- Mandatory fields
- Automatic validation
- Sequential numbering
- Access profiles and retention policies
3. Powerful Search
The advanced search engine allows users to find documents in seconds through:
- full-text search
- metadata search (type, date, entity, author…)
- combined criteria
- natural language search (powered by Cogniffy)
- search through attachments, notes and versions
- advanced filtering
4. Workflows and Document Circulation
Documents can follow predefined or ad-hoc workflows, such as:
- review
- approval
- signing
- validation
- distribution
- decision-making
These workflows eliminate paper circulation, improve accountability, control deadlines and record every action taken.
5. Security and Access Control
Filedoc ensures full protection of organisational information through:
- AD or SSO authentication
- Permissions per user, group, role or document type
- Confidential access levels
- Full audit logs
- Electronic signatures
- Certified digital archiving (including DL 28/2019 compliance)
6. Integration Across the Organisation
Filedoc integrates seamlessly with:
- ERP
- CRM
- HR systems
- Internal and external portals
- Other repositories and databases
Real Use Cases
Administrative Area
- Incoming/outgoing correspondence
- Control of internal/external documents
- Management of minutes, official letters and memos
Finance / Accounting
- Complete management of supplier and customer invoices
- Approvals based on cost centres, values or roles
- Certified digital archiving (DL 28/2019)
- ERP integration (postings, journals, accounting documents)
Sales / Commercial
- Management of proposals, quotations and commercial contracts
- Automatic version control for documents sent to clients
- Centralised archive of client documents (emails, requests, attachments)
- Alerts for renewals, reviews or follow-ups
Legal
- Contracts, addenda, NDAs
- Deadline and renewal control
- Versioning and electronic signatures
Procurement
- RFQs
- Supplier proposals
- Contractual documentation
Management / Leadership
- Reports, minutes, internal notes
- Confidential strategic documents
- Decision-making support
Operations
- Technical documents
- Work orders
- Intervention reports
Table of Contents

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